#71: Dell Studio XPS wireless failure
Solved!on November 08, 2009, 07:41 AM UTC — from 
yliu ( 577 views )
yliu ( 577 views )
On the Dell Studio XPS laptop, the WiFi / wireless Internet mysteriously deactivates. All drivers report normal, and the trouble diagnostic reports that "wireless capability is turned off on this computer" and "Turn on wireless capability" to restore functionality. There is no obvious button or software switch to accomplish this.
There is a button that turns off wireless
- yliu on November 09, 2009, 12:00 AM UTC
The button that turns WiFi on and off looks like an indicator light. It is located at the top of the keyboard, above F8, along with a number of other "touch buttons" that look like indicator lights. See the blurry photo attached to this solution.
In fact, if you press a button, there is no apparent response (the light does brighten for a short bit), but it will turn on card back on.
Human-computer interface FAIL, Dell. Read some Don Norman, perhaps?
In fact, if you press a button, there is no apparent response (the light does brighten for a short bit), but it will turn on card back on.
Human-computer interface FAIL, Dell. Read some Don Norman, perhaps?
References used:
Studio XPS 1340 "Turn on wireless capability" - DELL COMMUNITY
( http://en.community.dell.com/forums/p/19266429/19477598.aspx ) - found by
yliu on November 08, 2009, 07:42 AM UTC
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Twitter / Nate Agrin: @yliu if it makes you feel ...
http://twitter.com/n8agrin/status/5527593093 - found by yliu on November 09, 2009, 12:02 AM UTC
I am not alone in having this problem. AARGH.
"wireless capability is turned off on this computer"
http://www.motherboardpoint.com/wireless-capability-turned-off-computer-t241456.html - found by yliu on November 08, 2009, 07:42 AM UTC
Studio XPS 1340 "Turn on wireless capability" - DELL COMMUNITY
http://en.community.dell.com/forums/p/19266429/19477598.aspx - found by yliu on November 08, 2009, 07:42 AM UTC
There is a "touch button", by which they mean an indicator light looking thing.